A number of resources are available if you have a question about the HPC cluster. Answers to many frequently asked questions will be posted in the FAQ section of this website. You can also ask questions to other users of the cluster by sending a message to the appropriate mailing list. All of these mailing lists are open to the public, so please think before you post.

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If you still need help after reading the Documentation, searching the FAQs, and querying the above resources, then please submit a ticket to the HPC Support Staff, This e-mail address is being protected from spambots. You need JavaScript enabled to view it (click here for an online web form). Please be specific in your ticket request and include information such as:

• Job ID
• Path to your submission script (e.g., ~/myjobs/job.sh)
• Error output
• Reproducible error?